RETURN POLICY 

1) Must be returned within 30 days of receipt. Item must be in ORIGINAL CONDITION with ORIGINAL RECEIPT.
2) A 15% restocking fee will be applied (No Exceptions)

3) Customer pays all shipping charges for returns and/or Exchange(s).

4) We must receive the item(s) first before we issue a refund or ship out your exchange item(s).

Warranty info: 

Aboveground28 offers a limited 10-year warranty on all metal work/frame pieces sold. 

(warranty is for the fabricated metal pieces only) “if it is a metal part malfunction or breakage, your covered” purchase receipt is required for all warranty claims. customer pays all shipping charges on warranty claims. (Both Ways)

Limited Warranty

This Limited Warranty is in addition to and does not override, your statutory rights that cannot be waived or limited by contract. Consumers are free to make a warranty claim under this Warranty. They may also exercise their statutory consumer rights.

What our limited 10-year warranty does not cover

aboveGround28’s 10-year warranty commitments do not cover claims resulting from:

• –  wear and tear, or due to the aging of materials;
• –  we are not responsible for any paint issues, aesthetic defects, or minor deviations of the Products from images posted in the Stores or due to naturally occurring variations in the materials used or manual assembly of Products;
• –  improper assembly, use or care, contact with animals, or the site or environmental conditions (such as environments with high heat, high humidity, high salinity, or pollutant gases);
• –  use in anything other than a domestic, private, and non-commercial setting;
• – contact with moisture (including, without limitation, due to conditions such as hyperhidrosis or contact with aqueous or organic solvents), thermal degradation, or elements that are known to cause a breakdown of materials;
• –  modifications or failure to follow the recommended assembly or aftercare instructions; or
• –  abuse, negligence, accident, fire or water damage, transportation by the customer, or other causes beyond our control.

Shipments: USA Only!

Orders ship from 7 to 10 business days  Free shipping on all orders over $120

Cancelations:

If your order has already been shipped we cannot make any changes. 

Privacy Policy

Any information you give to aboveground28.com is stored on our Secured Server in the United States with the utmost care, and will not be used by any other company or entity. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.)

Privacy of our email lists

Our email list database is secure and cannot be seen by any external entity or individual. Those who checked off to receive emails coupons and gifts will be added to our occasional mailing list.

Unsubscribe Policy

We strive only to send information about money-saving coupon codes, specials, and sales to those who want to receive it. If you would not like to receive future e-mails from us, click the link “Unsubscribe” located in our emails

Disclaimer

Aboveground28 sells medical and tattoo-related merchandise only to individuals legally allowed to purchase and own such items. When you purchase from Aboveground28, you agree that you are of legal age to buy the items and that they can be legally owned in your area. Aboveground28 does not guarantee that any specific purchaser may legally own the items ordered. You assume all risks associated with the ownership and use of the merchandise and agree to use them safely and legally. You also agree to keep the merchandise away from minors and inexperienced individuals. Thank you for your understanding.

About our products; picture, pricing, product description

Need help?

Contact us at {email} for questions related to refunds and returns.